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Speak Their Language: The Overlooked Secret to Effective Leadership
by Alan Bennett on May 15, 2025

"The task of leadership is not to put greatness into people, but to elicit it, for the greatness is there already."
— John Buchan
Giving direction isn't simply about distributing workload—it's about unlocking each team member's unique potential. While most leaders delegate based on availability or convenience, truly effective delegation aligns tasks with how people are naturally wired to perform. By leveraging frameworks like DISC [Dominant, Influential, Steady, Compliant] profiles and Driving Forces, you can transform delegation from a transactional handoff into a strategic tool that energizes your team and amplifies results.
Beyond Task Assignment: The Psychology of Effective Delegation
Each person on your team brings a different approach to their work. Some thrive in high-pressure environments requiring quick decisions; others excel when given space to think things through. Some are energized by collaboration, while others produce their best work independently.
The problem? Traditional delegation rarely accounts for these differences.
This is where behavioral intelligence tools become invaluable:
- DISC illuminates how someone naturally operates—their communication style, response to pressure, and approach to problems.
- Driving Forces reveal why they take action—the internal motivators that fuel engagement and satisfaction.
Together, these insights create a blueprint for effective delegation that aligns not just with capability but also with someone's innate wiring and motivation. When you give direction with this alignment in mind, team members don't just complete tasks—they thrive while doing them.
The Alignment Gap: When Delegation Misses the Mark
The Wrong Fit
Emma has a high S (Steady) DISC profile—reliable, methodical, and excellent with processes that require consistency. Her leader, facing a tight deadline, assigns her a high-pressure sales outreach campaign requiring bold approaches and constant adaptation. Emma feels perpetually uncomfortable and out of her element despite her best efforts. The project is completed, but the results are mediocre, and Emma's confidence is diminished. Her leader wonders why such a capable team member didn't shine.
The Right Fit
That same sales campaign goes to Marcus, who has a high D (Dominant) profile with strong Resourceful driving forces. He thrives under pressure, embraces obstacles as challenges, and delivers impressive results. Meanwhile, Emma is tasked with redesigning the client onboarding system—a role requiring patience, careful attention to detail, and process improvement. This aligns perfectly with her S style and Structured driving force. Both team members feel energized rather than drained, delivering exceptional work while growing their confidence.
This intentional matching doesn't just improve immediate results—it builds lasting trust and demonstrates that you truly see and value your people's unique strengths.
The Strategic Delegation Framework: 3 Steps to Alignment
Transform your directional approach with this practical framework:
1. Analyze the Task Essence
- What core qualities will drive success in this work?
- Does it require rapid decisions or careful analysis?
- Is relationship-building central, or is technical precision more critical?
- Is the environment stable or constantly evolving?
2. Consider DISC Behavioral Styles
- High D (Dominant): Thrives with autonomy, challenge, and opportunities to drive results.
- High I (Influential): Energized by people interaction, creative expression, and collaborative environments.
- High S (Steady): Excels with reliability, methodical approaches, and stable environments.
- High C (Compliant): Distinguished by precision, analytical thinking, and adherence to standards.
3. Incorporate Driving Forces Motivators
- Resourceful: Motivated by practical outcomes and return on investment.
- Collaborative: Energized by teamwork and shared accomplishment.
- Structured: Thrives within established systems and orderly processes.
- Receptive: Drawn to innovation and open to fresh approaches.
- Intentional: Values independence to pursue meaningful personal objectives.
- Intellectual: Motivated by learning, understanding, and knowledge acquisition.
Leadership Insight: When a critical task doesn't naturally align with someone's wiring, ask yourself: "How might I reshape the assignment or provide additional support so they can succeed through their natural strengths?"
Delegation as a Leadership Multiplier
Strategic delegation is ultimately about alignment, not just task distribution. When you take time to understand how each team member is uniquely wired and what genuinely motivates them, you transform from a task manager into a talent optimizer. Behavioral tools like DISC and Driving Forces become more than assessments—they become conversation starters, trust builders, and decision-making frameworks that help your people perform at their best.
Your Next Step
Before your next delegation decision, pause and ask yourself: "Am I assigning this based on convenience—or on who's naturally built to excel with it?"
Want to understand your team's unique wiring and transform your delegation approach? Contact any Focal Point Value and Transition Advisor for more help. We would be happy to guide you through how DISC and Driving Forces assessments can revolutionize your leadership effectiveness.
Related Resources:
- The Importance of Reducing Owner Dependency in Your Business
- What is a CEPA?
- About the EPI Partner Network
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